Hawk Central

Welcome to Hawk Central!

Whether you are a prospective student or new student, currently enrolled, considering transferring or returning to Columbia Basin College--Hawk Central is here to help YOU!

We are prepared to help answer all your questions from Getting Started at CBC through graduation. We can assist you in exploring the many ways you can pay for your education: financial aid, student loans, payment plans and more. While we can't assist you with academic advising, we can help you with registration changes. Hawk Central also handles all in person payments including tuition and fees, tuition installment plan payments, transcript orders and more!

How to Contact Us

We are currently available in-person or by phone. Hawk Central staff are available for drop-ins each day, with limited availability for pre-scheduled appointments. Stop by the H Building or call us directly at 509-542-4601.

Please check-in at least 30 minutes prior to closing to meet with a Specialist to discuss financial aid or student loans.

Office Hours:
Monday through Wednesday: 7 am to 4:30 pm
Thursday: 9 am to 4:30 pm
Friday: 7 to 11:30 am

Need to make a payment in-person? Please visit us during the following hours:

Cashiering Hours:
Monday through Wednesday: 7:30 am to 3:30 pm
Thursday: 9 am to 3:30 pm
Friday: 7:30 to 11:30 am

Ask a Hawk Central Specialist

Don't live nearby? Have a quick question? Login with your student ID number and PIN to send us a message. We typically respond within one business day.

Ask a specialist!

CBC employee assisting student


Meet our Hawk Central Team

Sylvia Hernandez

“I strive to create a welcoming and comfortable environment for students to achieve their goals.”

  Melissa McNeff

"As a first generation college graduate, I understand the struggles that can bring, as well as the triumph in completing a goal you set for yourself. It is my hope to use my years of higher education experiences to support all students in their pursuit of knowledge."

  McKenna Rains

"I hope every CBC student continue to find joy and wonder in learning and accruing new knowledge wherever their next chapter may be in life."

Michelle Tyler

"Navigating the logistics of acquiring further education can, at times, feel overwhelming. As a first generation college student, I am passionate about promoting awareness of resources and opportunities to others. Through intentional conversation and collaboration, I aim to help students find creative solutions to remove any barriers hindering their pursuit of education."

Lulu Bolanos

"I strive to create an environment where all students feel welcomed and supported no matter their background. I believe everyone deserves a chance to accomplish their education goals."

Catherine Strack

“The decision to acquire higher education is an exciting one. Understanding how to acquire higher education can feel overwhelming. I am passionate about providing comprehensive information on how to navigate the complex logistics of higher education, to help students see the complete picture that is their CBC experience. My goal is to use my passion to help student be able focus on being the most successful student they can be and to be in an environment to continue their enjoyment of learning.”


  • Email:hawkcentral@columbiabasin.edu

  • Address:2600 N. 20th Ave., Pasco, WA 99301H Building

  • Office Hours:Monday: 7 am to 4:30 pmTuesday: 7 am to 4:30 pmWednesday: 7 am to 4:30 pmThursday: 9 am to 4:30 pmFriday: 7 am to noon

CBC H Building