Hawk Central

ctcLink FAQ

ctcLink FAQ

In April 2022, CBC transitioned to a new and improved mobile-friendly system called ctcLink! This means things may look a little different than they did before. We created this page for you, the student, to help you with the transition!  

If you don't see what you're looking for, stop by Hawk Central any time to ask or send%20us%20a%20message. We are here for YOU! 

Activating your account just takes three easy steps!

  1. Visit: ctclink Activation page
    - Select "Activate Your Account"

  2. Enter your information
    - First Name
    - Last Name
    - Date of Birth
    - Select ID Type:

    SID (old): if you are a current or returning student with an (old) CBC SID number

    ctcLink ID (new): if you are a new student and received your ID in your acceptance letter via email

    Set your password
    - Enter your preferred email
    - Select your security question and answer
    - Enter your account recovery information

  3. Record your ctcLink ID and password

    Stop before you click OK!
    After submitting your security question and password, you’ll be shown your ctcLink student ID. Don’t forget to write it down before you click OK! You’ll need your new SID and password to login to our new-and-improved system. 

Don’t worry, if you missed your SID during activation you can reach out to our Student Help Desk via email or 509-543-1445 for assistance. They’ll help retrieve it!

We're happy to help you navigate this transition by assisting you with activating your ctcLink account.

For in-person assistance, stop by Hawk Central in the H building. Our friendly customer service specialists are ready to help!

For support via email or phone, please contact our Student Help Desk via email or by calling 509-543-1445.

Registration FAQ

You will register for classes in your ctclink Student Center. We've prepared some instructions to help you register!

Registration Instructions

Registering with Variable Credits

When you take a quarter or more off from CBC, your account may become inactive.

Please visit the returning student apply page to submit an online admissions application.

If the class you are trying to enroll requires a prerequisite, that will be listed on the class schedule. 

Please contact Counseling and Advising to schedule an appointment with a Completion Coach to discuss your options.

It's up to the instructor if they will allow you to overload their class. Please contact the instructor to ask.

Once you have permission from the instructor, the applicable division office will process your permission override to self-enroll.

You will need to contact the division office to process your permission to enroll request.

Arts, Humanities and Communication:
P Building - Room P100
Phone: 509-542-5531

B Building - Room B 119
Phone: 509-542-4405

Career & Technical Education:
CTE Building - Room 101
Phone: 509-542-4804

Computer Science:
T Building - Room T551
Phone: 509-544-2262

X Building - Lobby
Phone: 509-542-5600

Health Sciences:
Richland Campus - 891 Northgate Dr
HSC Building - HSC 209
Phone: 509-544-8300

Math, Science and Engineering:
T Building - Room T202
Phone: 509-542-4783

Social and Behavioral Sciences:
SWL Building - Room SWL 201
Phone: 509-544-4914

Payment FAQ

Payments can be made in-person at Hawk Central or online via ctcLink Student Center. 

In-Person at Hawk Central 
Monday through Thursday: 9 am to 3 pm
Friday: 8:30 to 11 am

Online via Student Center (Full Site): Login to ctcLink > Student Homepage > Financial Account > Payments > Make a Payment

Yes! We still have a payment plan to help you pay your tuition and fees in manageable  payments. You can sign-up for our Student Tuition Easy Payment Plan (STEPP) in your ctcLink Student Center.

Online via Student Center (Full Site): Login to ctcLink > Student Homepage > Financial Account > Payments Plans > Enroll in Payment Plan

Financial Aid FAQ

If you have been awarded financial aid, scholarships or have other third-party funding, your award will be applied to your outstanding balance the week prior to the quarter beginning.

If there is a balance due after funding is applied, it is your responsibility to pay the remaining balance. If you are no longer eligible to receive these funds you must pay your tuition/fees immediately.  If you have a change in your enrollment or decide to not attend, please email%20Financial%20Aid, call us at 509-547-0511, or visit Hawk Central.

Be sure to check the status of your financial aid and in your ctcLink Student Center and complete your financial aid to-do list in order for your file to be reviewed without additional delay. 

To-Do List Navigation: Student Center (Full Site) > Login to ctcLink > Student Homepage > Tasks (To-do List)

Please note, you are responsible for tuition and fees not covered by financial aid.

For more information, please contact Hawk Central. You can visit us in-person in the HUB or email%20us

Beginning fall quarter 2022, you will check your financial aid in your ctcLink Student Center under Financial Aid. Please monitor your email and to-do list for next steps. 

Once your scholarship has been processed, you will see it under anticipated aid in your ctcLink Student Center under Financial Aid.

Navigation: Student Center (Full Site) > Login to ctcLink > Student Homepage > Financial Aid Tile

Please note, you are responsible for tuition and fees not covered by scholarships.


  • Email:hawkcentral@columbiabasin.edu

  • Address:2600 N. 20th Ave., Pasco, WA 99301H Building

  • Office Hours:Monday: 7 am to 4:30 pmTuesday: 7 am to 4:30 pmWednesday: 7 am to 4:30 pmThursday: 9 am to 4:30 pmFriday: 7 am to noon

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