Hawk Central

ctcLink FAQ

ctcLink FAQ

In April 2022, CBC transitioned to a new and improved mobile-friendly system called ctcLink! This means things may look a little different than they did before. We created this page for you, the student, to help you with the transition!  

If you don't see what you're looking for, stop by Hawk Central any time to ask or send%20us%20a%20message. We are here for YOU! 

Activating your account just takes three easy steps!

  1. Visit: ctclink Activation page
    - Select "Activate Your Account"

  2. Enter your information
    - First Name
    - Last Name
    - Date of Birth
    - Select ID Type:

    SID (old): if you are a current or returning student with an (old) CBC SID number

    ctcLink ID (new): if you are a new student and received your ID in your acceptance letter via email

    Set your password
    - Enter your preferred email
    - Select your security question and answer
    - Enter your account recovery information

  3. Record your ctcLink ID and password

    Stop before you click OK!
    After submitting your security question and password, you’ll be shown your ctcLink student ID. Don’t forget to write it down before you click OK! You’ll need your new SID and password to login to our new-and-improved system. 

Don’t worry, if you missed your SID during activation you can reach out to our Student Help Desk via email or 509-543-1445 for assistance. They’ll help retrieve it!

We're happy to help you navigate this transition by assisting you with activating your ctcLink account.

For in-person assistance, stop by Hawk Central in the H building. Our friendly customer service specialists are ready to help!

For support via email or phone, please contact our Student Help Desk via email or by calling 509-543-1445.

Fall Tuition Deadline

Tuition deadline is Friday, September 23.

No, we will not be dropping students for non-payment.

Please note, you are responsible for tuition and fees not covered by financial aid or scholarships.

If you do not plan to attend, it is your responsibility to drop your classes before September 19 to ensure you do not owe tuition and fees. To drop your classes, visit your ctcLink Student Center. If you need assistance, please contact Counseling and Advising.

We are currently experiencing delays in processing of financial aid due to our transition to ctcLink. Don’t worry—we’re working hard behind the scenes to review your 2022-2023 financial aid application!

Be sure to check the status of your financial aid and in your ctcLink Student Center and complete your financial aid to-do list in order for your file to be reviewed without additional delay. 

To-Do List Navigation: Student Center (Full Site) > Login to ctcLink > Student Homepage > Tasks (To-do List)

Please note, you are responsible for tuition and fees not covered by financial aid.

We are currently experiencing delays in processing of scholarship awards due to our transition to ctcLink. You will not be dropped for non-payment.

Once your scholarship has been processed, you will see it under anticipated aid in your ctcLink Student Center under Financial Aid.

Navigation: Student Center (Full Site) > Login to ctcLink > Student Homepage > Financial Aid Tile

Please note, you are responsible for tuition and fees not covered by scholarships.

Payments can be made in-person or online.

In-Person at Hawk Central
Monday through Wednesday: 7:30 am to 3 pm
Thursday: 9 am to 3 pm
Friday: 7:30 to 11 am

Online via Student Center (Full Site): Login to ctcLink > Student Homepage > Financial Account > Payments > Make a Payment 

Yes! Our Student Tuition Easy Payment Plan (STEPP) allows you to pay your tuition and fees in three easy payments. Enroll in a payment plan in your ctcLink Student Center.

Online via Student Center (Full Site): Login to ctcLink > Student Homepage > Financial Account > Payments Plans > Enroll in Payment Plan

New students: If you are enrolled in First Year Introduction (FYI 101), your fees may not be accurate. We are currently troubleshooting an issue with your fees for fall quarter. Please monitor your student email for updates.

Returning students: Your fall quarter fees are due by September 23. 

Need-based waivers are available for qualifying low income Running Start students. For more information, visit the Running Start page.

If you have questions regarding your balance, email%20the%20Running%20Start%20department.

Be sure to submit your fall 2022 VA documents on the V.E.T.S. Canvas page or connect with the V.E.T.S. Center to inquire about your VA certification.

Email%20us%20with any questions regarding your veteran benefits. 

No. It is your responsibility to drop your classes before September 19 to ensure you do not owe tuition and fees. To drop your classes, visit your ctcLink Student Center. If you need assistance, please contact Counseling and Advising.

If you have specific situation not listed above, visit Hawk Central in the HUB or email%20us. We're here to help you! 

Registration FAQ

You will register for classes in your ctclink Student Center. We've prepared some instructions to help you register!

Registration Instructions

Registering with Variable Credits

When you take a quarter or more off from CBC, your account becomes inactive.

Please visit the returning student apply page to submit an online admissions application.

The permission number pop-up appears every time you attempt to register for a class. When no code is needed, you can bypass by clicking "Save" button.

You may need a permission code for the following:

  • Class overload
  • Late enrollment
  • Instructor permission
  • Prerequiste override

If a permission is required, please contact the division office.

You will need to contact the division office to request a permission code.

Arts, Humanities and Communication:
P Building - Room P100
Phone: 509-542-5531
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Business:
B Building - Room B 119
Phone: 509-542-4405
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Career & Technical Education:
CTE Building - Room 101
Phone: 509-542-4804
careertechnicaleducationFREECOLUMBIA_BASIN

Computer Science:
T Building - Room T551
Phone: 509-544-2262
computerscienceFREECOLUMBIA_BASIN

Education:
X Building - Lobby
Phone: 509-542-5600
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Health Sciences:
Richland Campus - 891 Northgate Dr
HSC Building - HSC 209
Phone: 509-544-8300
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Math, Science and Engineering:
T Building - Room T202
Phone: 509-542-4783
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Social and Behavioral Sciences:
SWL Building - Room SWL 201
Phone: 509-544-4914
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Payment FAQ

Payments can be made in-person at Hawk Central or online via ctcLink Student Center. 

In-Person at Hawk Central 
Monday through Thursday: 9 am to 3 pm
Friday: 8:30 to 11 am

Online via Student Center (Full Site): Login to ctcLink > Student Homepage > Financial Account > Payments > Make a Payment

Yes! We still have a payment plan to help you pay your tuition and fees in three easy payments. You can sign-up for our Student Tuition Easy Payment Plan (STEPP) in your ctcLink Student Center.

Online via Student Center (Full Site): Login to ctcLink > Student Homepage > Financial Account > Payments Plans > Enroll in Payment Plan

Financial Aid FAQ

We are currently experiencing delays in processing of financial aid due to our transition to ctcLink. Don’t worry—we’re working hard behind the scenes to review your 2022-2023 financial aid application! You’ll want to be sure to complete your financial aid to-do list and enroll in classes in order for your file to be reviewed without additional delay. If you need assistance with your financial aid, Hawk Central is here to help!

While this is an ongoing process, we appreciate your patience.

For more information, please contact Hawk Central. You can visit us in-person in the HUB or email%20us

Beginning fall quarter 2022, you will check your financial aid in your ctcLink Student Center under Financial Aid. Please monitor your email and to-do list for next steps. 

Contact

  • Email:hawkcentral@columbiabasin.edu

  • Address:2600 N. 20th Ave., Pasco, WA 99301H Building

  • Office Hours:Monday: 7 am to 4:30 pmTuesday: 7 am to 4:30 pmWednesday: 7 am to 4:30 pmThursday: 9 am to 4:30 pmFriday: 7 am to noon

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