CBC is committed to providing students with support and resources to be successful. We are here to support your online learning!
Connecting to Class
Students can access Canvas through their desktop and laptop computers as well as mobile devices, such as smart phones and tablets. Some activities, such as quizzes or exams and composing longer texts are better done on desktop or laptop computers. Need help logging into Canvas? Read our Canvas Logon Information help article.
- Use the Canvas Student app (Android or iOS versions)
- Use a browser on your mobile device (Chrome recommended)
Canvas Resources
Is this your first time using Canvas? Or maybe you are looking for a refresher? We have developed Week Zero, a "course" to help guide you through the how-tos of Canvas. Week Zero is optional and there are no grades attached.
Week Zero
Week Zero aims to support you in:
- Navigating within Canvas
- Videos to help you succeed in an online class
- Using the Canvas communication tools effectively
- Submitting your homework
- Checking your grades
- ...and more!
Additional Canvas Resources - for free!
- Canvas Student Guide
- Guía estudiantil de Canvas
Please note, while using these free resources, some processes and details are different on CBC's Canvas, such as the logging-in process.
Other Online Resources
The CBC Library has many online tools and resources which you can use from anywhere. Our research databases are always available to you from home using your student id number (SID) and pin. Need some help from a person? You can Chat with a CBC Librarian during business hours, browse or submit a question to our FAQs, or email us your questions directly at libraryFREECOLUMBIA_BASIN. You can even get help via chat 24 hours a day using our 24/7 Chat Service! Check out the Library website for more details.
Tips for Technical Issues
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1. Try a different browser.
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2. Perform a hard refresh on the webpage.
On a PC: Ctrl + F5, or
On a MAC: Command + Shift + R -
3. Clear cache and cookies.
(This is different for each browser, use a search engine to look up steps.)
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4. Reach out.
Contact eLearning for a technical issue.
Contact your instructor for content issues.
