Be calm. Be courteous. Listen. Do not interrupt the caller. Keep caller on the line. Ask him/her to repeat message. Pretend difficulty with hearing. Write message as precise as possible. Note date and time of call.
If possible, use the Threatening Telephone Calls Form and ask the following questions:
Call Campus Security immediately: ext. 2219, ext. 2333, or cell 531-4034. If no answer, contact VP of Administration, ext. 2248 or ext. 2346.
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